Q1: Can I visit the production facility?
A: You are highly welcomed to visit our factory at any time to inspect our production lines and quality management systems.
Q2: Are you a direct manufacturer?
A: Yes, we are a professional manufacturer with 30 years of R&D and production experience in the energy sector.
Q3: Do you test chargers before shipping?
A: All major components are tested before assembly, and every single charger undergoes full functional testing before being dispatched.
Q4: What is the warranty policy?
A: We provide a comprehensive two-year warranty. During this period, we provide technical support and replacement parts for any quality-related issues.
Q5: Is customization available based on samples?
A: Yes, we can produce according to your specific samples or technical drawings, including the development of necessary molds and fixtures.
Q6: What is the protection level for outdoor use?
A: This station features an IP54 protection rating, making it perfectly suitable for outdoor installation and resistant to various weather conditions.
Vires Energy
